:root {
        --bg: #fbfcfa;
        --surface: #ffffff;
        --surface-2: #eef4ef;
        --ink: #16241c;
        --ink-soft: #45564b;
        --line: #dbe5dc;
        --accent: #0d6b4a;
        --accent-strong: #095239;
        --accent-soft: #dcefe3;
        --wa: #1faa55;
        --wa-strong: #178a44;
        --gold: #d99a16;
        --shadow: 0 18px 40px rgba(16, 42, 29, 0.12);
        --radius: 18px;
      }
      @media (prefers-color-scheme: dark) {
        :root {
          --bg: #0d1511;
          --surface: #15211a;
          --surface-2: #1a2a20;
          --ink: #e9f1ea;
          --ink-soft: #a9bcad;
          --line: #2a3d31;
          --accent: #3ecb92;
          --accent-strong: #63dcab;
          --accent-soft: #1d3527;
          --wa: #2bc463;
          --wa-strong: #3dd374;
          --gold: #e8b23e;
          --shadow: 0 18px 40px rgba(0, 0, 0, 0.45);
        }
      }
      * { box-sizing: border-box; }
      html { scroll-behavior: smooth; }
      body {
        margin: 0;
        background: var(--bg);
        color: var(--ink);
        font-family: "Public Sans", system-ui, -apple-system, sans-serif;
        font-size: 17px;
        line-height: 1.55;
        -webkit-font-smoothing: antialiased;
      }
      img { max-width: 100%; display: block; }
      a { color: var(--accent); }
      h1, h2, h3 { font-family: "Fraunces", Georgia, serif; line-height: 1.12; margin: 0; }
      .wrap { max-width: 1120px; margin: 0 auto; padding: 0 20px; }

      /* ---------- header ---------- */
      header {
        position: sticky; top: 0; z-index: 50;
        background: color-mix(in srgb, var(--bg) 88%, transparent);
        backdrop-filter: blur(10px);
        border-bottom: 1px solid var(--line);
      }
      .header-in { display: flex; align-items: center; gap: 18px; padding: 12px 0; }
      .brand { text-decoration: none; margin-right: auto; display: inline-flex; align-items: center; flex: none; }
      .brand img { height: 68px; width: auto; }
      @media (prefers-color-scheme: dark) {
        .brand img { background: #fff; border-radius: 10px; padding: 5px 9px; }
      }
      nav.main { display: flex; gap: 22px; }
      nav.main a { color: var(--ink); text-decoration: none; font-weight: 600; font-size: 15px; }
      nav.main a:hover { color: var(--accent); }
      @media (max-width: 760px) { nav.main { display: none; } }

      /* ---------- buttons ---------- */
      .btn {
        display: inline-flex; align-items: center; justify-content: center; gap: 10px;
        font-weight: 700; font-size: 16px; text-decoration: none;
        padding: 14px 24px; border-radius: 999px; border: 0; cursor: pointer;
        transition: transform 0.12s ease, background 0.12s ease;
      }
      .btn:active { transform: scale(0.98); }
      .btn svg { width: 20px; height: 20px; flex: none; }
      .btn-text { background: var(--accent); color: #fff; }
      .btn-text:hover { background: var(--accent-strong); }
      @media (prefers-color-scheme: dark) { .btn-text { color: #08130d; } .btn-text:hover { color: #08130d; } }
      .btn-wa { background: var(--wa); color: #fff; }
      .btn-wa:hover { background: var(--wa-strong); }
      .btn-ghost { background: transparent; color: var(--ink); border: 1.5px solid var(--line); }
      .btn-ghost:hover { border-color: var(--accent); color: var(--accent); }
      .btn-sm { padding: 10px 18px; font-size: 15px; }
      .btn-lg { padding: 17px 30px; font-size: 18px; }

      /* ---------- hero ---------- */
      .hero { padding: 48px 0 40px; }
      .hero-grid { display: grid; grid-template-columns: 1.05fr 1fr; gap: 44px; align-items: center; }
      @media (max-width: 860px) { .hero-grid { grid-template-columns: 1fr; gap: 28px; } .hero { padding-top: 30px; } }
      .hero h1 { font-size: clamp(38px, 5.4vw, 58px); font-weight: 600; letter-spacing: -0.01em; }
      .hero h1 em { font-style: normal; color: var(--accent); }
      .hero p.lede { font-size: 19px; color: var(--ink-soft); margin: 20px 0 26px; max-width: 34em; }
      .hero-ctas { display: flex; flex-wrap: wrap; gap: 12px; }
      .hero-note { margin-top: 14px; font-size: 14.5px; color: var(--ink-soft); }
      .hero-photo { border-radius: 24px; overflow: hidden; box-shadow: var(--shadow); }
      .hero-photo img { width: 100%; height: 100%; object-fit: cover; aspect-ratio: 4 / 3.1; }
      .trust-row { display: flex; flex-wrap: wrap; gap: 10px 26px; margin-top: 30px; padding-top: 24px; border-top: 1px solid var(--line); }
      .trust-item { display: flex; align-items: center; gap: 9px; font-weight: 600; font-size: 15px; }
      .trust-item svg { width: 21px; height: 21px; color: var(--accent); flex: none; }

      /* ---------- sections ---------- */
      section { padding: 56px 0; }
      section[id] { scroll-margin-top: 92px; }
      .sec-head { max-width: 640px; margin-bottom: 34px; }
      .sec-head h2 { font-size: clamp(29px, 3.6vw, 40px); font-weight: 600; }
      .sec-head p { color: var(--ink-soft); margin: 12px 0 0; font-size: 17.5px; }

      /* services */
      .svc-grid { display: grid; grid-template-columns: repeat(2, 1fr); gap: 22px; }
      @media (max-width: 760px) { .svc-grid { grid-template-columns: 1fr; } }
      .svc { background: var(--surface); border: 1px solid var(--line); border-radius: var(--radius); overflow: hidden; display: flex; flex-direction: column; }
      .svc.wide { grid-column: 1 / -1; flex-direction: row; }
      .svc.wide .svc-img { flex: 1.15; }
      .svc.wide .svc-body { flex: 1; }
      @media (max-width: 760px) { .svc.wide { flex-direction: column; } }
      .svc-img img { width: 100%; height: 100%; object-fit: cover; aspect-ratio: 16 / 10; }
      .svc.wide .svc-img img { aspect-ratio: auto; min-height: 260px; }
      .svc-body { padding: 24px 26px 26px; display: flex; flex-direction: column; gap: 10px; }
      .svc-body h3 { font-size: 24px; font-weight: 600; }
      .svc-body p { margin: 0; color: var(--ink-soft); font-size: 16px; }
      .chips { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 4px; }
      .chip { background: var(--accent-soft); color: var(--accent-strong); font-weight: 700; font-size: 13.5px; padding: 6px 13px; border-radius: 999px; }
      @media (prefers-color-scheme: dark) { .chip { color: var(--accent); } }
      .svc ul { margin: 4px 0 0; padding: 0; list-style: none; display: grid; gap: 6px; }
      .svc ul li { display: flex; gap: 9px; font-size: 15.5px; color: var(--ink-soft); }
      .svc ul li svg { width: 17px; height: 17px; color: var(--accent); flex: none; margin-top: 3px; }

      /* pets */
      .pets-grid { display: grid; grid-template-columns: 1fr 1.05fr; gap: 44px; align-items: center; }
      @media (max-width: 860px) { .pets-grid { grid-template-columns: 1fr; gap: 28px; } }
      .pets-photo { border-radius: 24px; overflow: hidden; box-shadow: var(--shadow); }
      .pets-photo img { width: 100%; height: 100%; object-fit: cover; aspect-ratio: 3 / 2; }
      .pets-copy h2 { font-size: clamp(29px, 3.6vw, 40px); font-weight: 600; }
      .pets-copy p { color: var(--ink-soft); font-size: 17.5px; margin: 14px 0 0; }
      .pets-copy ul { margin: 18px 0 26px; padding: 0; list-style: none; display: grid; gap: 8px; }
      .pets-copy ul li { display: flex; gap: 9px; font-size: 16px; color: var(--ink-soft); }
      .pets-copy ul li svg { width: 18px; height: 18px; color: var(--accent); flex: none; margin-top: 3px; }
      .pets-ctas { display: flex; flex-wrap: wrap; gap: 12px; }

      /* why us band */
      .band { background: var(--surface-2); border-top: 1px solid var(--line); border-bottom: 1px solid var(--line); }
      .why-head { display: flex; align-items: center; gap: 34px; margin-bottom: 34px; }
      .why-head .sec-head { margin-bottom: 0; }
      .why-shield {
        height: 158px; width: auto; flex: none;
        background: #fff; border-radius: 18px; padding: 12px 16px;
        box-shadow: var(--shadow);
      }
      @media (max-width: 640px) {
        .why-head { flex-direction: column; align-items: flex-start; gap: 22px; }
        .why-shield { height: 128px; }
      }
      .why-grid { display: grid; grid-template-columns: repeat(4, 1fr); gap: 0; }
      @media (max-width: 900px) { .why-grid { grid-template-columns: repeat(2, 1fr); } }
      @media (max-width: 520px) { .why-grid { grid-template-columns: 1fr; } }
      .why { padding: 8px 26px 8px 0; }
      .why + .why { border-left: 1px solid var(--line); padding-left: 26px; }
      @media (max-width: 900px) { .why + .why { border-left: 0; padding-left: 0; } .why { padding-bottom: 22px; } }
      .why svg { width: 30px; height: 30px; color: var(--accent); margin-bottom: 12px; }
      .why h3 { font-size: 19px; font-family: "Public Sans", sans-serif; font-weight: 800; margin-bottom: 6px; }
      .why p { margin: 0; color: var(--ink-soft); font-size: 15.5px; }

      /* steps */
      .steps { display: grid; grid-template-columns: repeat(3, 1fr); gap: 22px; counter-reset: step; }
      @media (max-width: 760px) { .steps { grid-template-columns: 1fr; } }
      .step { padding: 26px; background: var(--surface); border: 1px solid var(--line); border-radius: var(--radius); }
      .step .num {
        width: 42px; height: 42px; border-radius: 50%; background: var(--accent); color: #fff;
        display: flex; align-items: center; justify-content: center; font-weight: 800; font-size: 19px; margin-bottom: 14px;
      }
      @media (prefers-color-scheme: dark) { .step .num { color: #08130d; } }
      .step h3 { font-size: 21px; margin-bottom: 8px; }
      .step p { margin: 0; color: var(--ink-soft); font-size: 16px; }

      /* reviews */
      .rev-panel {
        background: var(--surface); border: 1px solid var(--line); border-radius: var(--radius);
        padding: 30px; display: flex; flex-wrap: wrap; gap: 22px 34px; align-items: center; justify-content: space-between;
      }
      .rev-panel-text { max-width: 620px; }
      .rev-panel-text h3 { font-size: 22px; margin-bottom: 8px; }
      .rev-panel-text p { margin: 0; color: var(--ink-soft); }
      .rev-panel-ctas { display: flex; flex-wrap: wrap; gap: 12px; }

      /* daily tips */
      .tip-featured {
        background: var(--surface); border: 1px solid var(--line); border-radius: var(--radius);
        overflow: hidden; display: grid; grid-template-columns: 1.1fr 1fr; margin-bottom: 22px;
      }
      @media (max-width: 760px) { .tip-featured { grid-template-columns: 1fr; } }
      .tip-featured .tip-img img { width: 100%; height: 100%; object-fit: cover; aspect-ratio: 16 / 10; }
      @media (min-width: 761px) { .tip-featured .tip-img img { aspect-ratio: auto; min-height: 300px; } }
      .tip-body { padding: 26px 28px 28px; display: flex; flex-direction: column; gap: 10px; }
      .tip-date {
        align-self: flex-start; background: var(--accent-soft); color: var(--accent-strong);
        font-weight: 700; font-size: 13.5px; padding: 6px 13px; border-radius: 999px;
      }
      @media (prefers-color-scheme: dark) { .tip-date { color: var(--accent); } }
      .tip-body h3 { font-size: 25px; font-weight: 600; }
      .tip-body p { margin: 0; color: var(--ink-soft); font-size: 16.5px; }
      .tip-tags { margin-top: auto; padding-top: 6px; font-weight: 600; font-size: 14.5px; color: var(--accent); }
      .tip-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 22px; }
      @media (max-width: 900px) { .tip-grid { grid-template-columns: 1fr 1fr; } }
      @media (max-width: 600px) { .tip-grid { grid-template-columns: 1fr; } }
      .tip-card {
        background: var(--surface); border: 1px solid var(--line); border-radius: var(--radius);
        overflow: hidden; display: flex; flex-direction: column;
      }
      .tip-card .tip-img img { width: 100%; height: 100%; object-fit: cover; aspect-ratio: 16 / 10; }
      .tip-card .tip-body { padding: 20px 22px 22px; flex: 1; }
      .tip-card .tip-body h3 { font-size: 20px; }
      .tip-card .tip-body p { font-size: 15.5px; }
      .tips-more { margin-top: 22px; color: var(--ink-soft); }

      /* areas */
      .towns { display: flex; flex-wrap: wrap; gap: 10px; }
      .town {
        display: inline-flex; align-items: center; gap: 8px;
        background: var(--surface); border: 1px solid var(--line); border-radius: 999px;
        padding: 10px 18px; font-weight: 600; font-size: 16px;
      }
      .town svg { width: 16px; height: 16px; color: var(--accent); }
      .areas-note { margin-top: 18px; color: var(--ink-soft); }

      /* quote */
      .quote-grid { display: grid; grid-template-columns: 1fr 1.25fr; gap: 40px; align-items: start; }
      @media (max-width: 860px) { .quote-grid { grid-template-columns: 1fr; gap: 26px; } }
      .quote-side h2 { font-size: clamp(29px, 3.6vw, 40px); font-weight: 600; }
      .quote-side p { color: var(--ink-soft); }
      .contact-lines { display: grid; gap: 14px; margin-top: 22px; }
      .contact-lines a { display: flex; gap: 12px; align-items: center; text-decoration: none; color: var(--ink); font-weight: 700; font-size: 17px; }
      .contact-lines svg { width: 22px; height: 22px; color: var(--accent); flex: none; }
      form.quote { background: var(--surface); border: 1px solid var(--line); border-radius: var(--radius); padding: 28px; box-shadow: var(--shadow); }
      form.quote h3 { font-size: 22px; margin-bottom: 18px; }
      .f-row { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
      @media (max-width: 520px) { .f-row { grid-template-columns: 1fr; } }
      .field { display: grid; gap: 6px; margin-bottom: 14px; }
      .field label { font-weight: 700; font-size: 14.5px; }
      .field input, .field select, .field textarea {
        font: inherit; font-size: 16px; color: var(--ink);
        background: var(--bg); border: 1.5px solid var(--line); border-radius: 10px; padding: 12px 14px; width: 100%;
      }
      .field input:focus, .field select:focus, .field textarea:focus { outline: 2px solid var(--accent); outline-offset: 1px; border-color: var(--accent); }
      .field textarea { resize: vertical; min-height: 84px; }
      form.quote .btn { width: 100%; }
      .form-note { font-size: 14px; color: var(--ink-soft); margin: 12px 0 0; text-align: center; }

      /* footer */
      footer { border-top: 1px solid var(--line); padding: 38px 0 110px; }
      @media (min-width: 761px) { footer { padding-bottom: 44px; } }
      .foot-grid { display: flex; flex-wrap: wrap; gap: 26px 60px; }
      .foot-grid h4 { margin: 0 0 10px; font-size: 14px; letter-spacing: 0.14em; text-transform: uppercase; color: var(--ink-soft); }
      .foot-grid ul { list-style: none; margin: 0; padding: 0; display: grid; gap: 7px; }
      .foot-grid a { color: var(--ink); text-decoration: none; }
      .foot-grid a:hover { color: var(--accent); }
      .foot-bottom { margin-top: 30px; padding-top: 20px; border-top: 1px solid var(--line); color: var(--ink-soft); font-size: 14.5px; display: flex; flex-wrap: wrap; gap: 8px 24px; justify-content: space-between; }

      /* ---------- town pages ---------- */
      #town-pages { display: none; }
      body.town-mode #home-view { display: none; }
      body.town-mode #town-pages { display: block; }
      .town-page { display: none; }
      .town-page.active { display: block; }
      .town-hero { position: relative; background: #0d1f16; }
      .town-hero > img { width: 100%; height: clamp(340px, 58vh, 540px); object-fit: cover; }
      .town-hero-shade { position: absolute; left: 0; right: 0; bottom: 0; padding: 120px 0 26px; color: #fff; background: linear-gradient(to top, rgba(8, 22, 14, 0.88) 0%, rgba(8, 22, 14, 0.5) 55%, rgba(8, 22, 14, 0) 100%); }
      .town-crumb { margin: 0 0 10px; font-size: 14px; font-weight: 600; color: rgba(255, 255, 255, 0.85); }
      .town-crumb a { color: #fff; }
      .town-hero h1 { font-size: clamp(32px, 5vw, 52px); font-weight: 600; color: #fff; }
      .town-sub { margin: 12px 0 0; font-size: 18px; max-width: 44em; color: rgba(255, 255, 255, 0.93); }
      .town-sec { padding: 48px 0; }
      .town-narrow { max-width: 880px; }
      .town-sec h2 { font-size: clamp(26px, 3.2vw, 34px); font-weight: 600; margin: 40px 0 14px; }
      .town-sec h2:first-child { margin-top: 0; }
      .town-sec p { color: var(--ink-soft); font-size: 17.5px; margin: 0 0 14px; }
      .town-ctas { margin: 24px 0 4px; }
      .town-svc-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; margin-top: 6px; }
      @media (max-width: 640px) { .town-svc-grid { grid-template-columns: 1fr; } }
      .town-svc { background: var(--surface); border: 1px solid var(--line); border-radius: 14px; padding: 20px 22px; }
      .town-svc h3 { font-size: 19px; font-weight: 600; margin-bottom: 6px; }
      .town-svc p { font-size: 15.5px; margin: 0; }
      .town-note { margin-top: 30px; background: var(--accent-soft); border-radius: var(--radius); padding: 24px 26px; }
      .town-note h2 { font-size: 21px; margin: 0 0 8px; color: var(--accent-strong); }
      @media (prefers-color-scheme: dark) { .town-note h2 { color: var(--accent); } }
      .town-note p { margin: 0; color: var(--ink); font-size: 16.5px; }
      .faq-list { display: grid; gap: 12px; margin-top: 6px; }
      .faq-item { background: var(--surface); border: 1px solid var(--line); border-radius: 14px; padding: 4px 22px; }
      .faq-item summary { font-weight: 700; font-size: 16.5px; cursor: pointer; padding: 14px 0; color: var(--ink); }
      .faq-item p { font-size: 16px; margin: 0; padding: 0 0 16px; }
      .town-areas-h { font-family: "Public Sans", sans-serif; font-size: 16px; font-weight: 800; margin: 36px 0 14px; }
      a.town { text-decoration: none; color: var(--ink); }
      a.town:hover { border-color: var(--accent); color: var(--accent); }

      /* sticky mobile bar */
      .sticky-bar {
        position: fixed; left: 0; right: 0; bottom: 0; z-index: 60;
        display: none; gap: 10px; padding: 10px 14px calc(10px + env(safe-area-inset-bottom));
        background: color-mix(in srgb, var(--surface) 94%, transparent);
        backdrop-filter: blur(10px); border-top: 1px solid var(--line);
      }
      .sticky-bar .btn { flex: 1; padding: 14px 8px; font-size: 15px; white-space: nowrap; }
      @media (max-width: 760px) {
        .sticky-bar { display: flex; }
        header .btn-sm { padding: 9px 14px; font-size: 14px; white-space: nowrap; }
        header .btn-sm svg { width: 17px; height: 17px; }
        .brand img { height: 56px; }
      }

      /* sms fallback help (shown only if a text tap didn't open a messaging app) */
      .sms-help {
        position: fixed; left: 12px; right: 12px; bottom: 88px; z-index: 70;
        background: var(--surface); border: 1.5px solid var(--line); border-radius: var(--radius);
        box-shadow: var(--shadow); padding: 18px 20px;
      }
      .sms-help[hidden] { display: none; }
      @media (min-width: 761px) { .sms-help { left: auto; right: 24px; bottom: 24px; width: 384px; } }
      .sms-help h3 { font-size: 19px; font-weight: 600; margin: 0 30px 6px 0; }
      .sms-help p { margin: 0 0 14px; color: var(--ink-soft); font-size: 15px; }
      .sms-help .row { display: flex; flex-wrap: wrap; gap: 10px; align-items: center; }
      .sms-help .call-note {
        flex: 1 1 100%; margin: 0; font-size: 14px; line-height: 1.45;
        color: var(--ink-soft); text-align: center;
      }
      .sms-help-close {
        position: absolute; top: 6px; right: 8px; background: none; border: 0;
        font-size: 24px; line-height: 1; color: var(--ink-soft); cursor: pointer; padding: 6px;
      }